Return & Refund Policy
Last Updated: August 29, 2026
At HavenHub, we want you to receive the right product in perfect condition. If there is an issue with your order, we’re here to help.
Return Eligibility
You may request a return or replacement within 7 days of receiving your order if:
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You received the wrong product.
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The product arrived damaged.
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The product has a manufacturing defect.
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The product is significantly different from its description.
Return Conditions
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The product must be unused and returned with its original packaging and accessories.
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We may request photos or an unboxing video to verify the issue.
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Products damaged through misuse, physical damage, unauthorized repair, or normal wear and tear are not eligible for return.
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Change-of-mind returns are generally not accepted.
Return & Refund Process
Once we receive and inspect the product, we will confirm whether the return is approved.
If approved, we may provide a replacement or refund, depending on the situation and product availability.
For confirmed defective, damaged, or incorrect orders, HavenHub will cover the applicable return delivery cost.
How to Request a Return
Please contact us through our official customer support channel with your order number, phone number, and details/photos of the issue.
HavenHub
Email: havenhub45@gmail.com
Phone: 01617266301